In most cases we set goals without having a real plan only because we think we're supposed to. It's the New Year and we heard we're supposed to set goals, so we don't but don't exactly know how.

We need to start with achievable goals first and build a sustainable plan that will last, instead of jumping in with two feet having no idea why or what we're doing.

Working together is important, even if you're used to doing these things on your own. There's a reason this hasn't worked in the past, most likely because you've tried to do it on your own.

Find a community, find a support group and you'll quickly find out how important it is.

Consider other goals as well. In most cases people only set wellness goals, but what about financial for example, what about adventure. Do something you're not used to, think outside the box and you'll be all the better for it!

You know what the thing is, there's always a reason it's a holiday, or a birthday or a long weekend. Holidays never really end with September and the start of a new school year, then there's Halloween, Thanksgiving, Christmas, New Year celebrations....

It never ends, which means this show's information is relevant at any time of year. We have focused on Christmas here but we can learn something here for any time of year.

Learn how you can stay on track, get on track or dust yourself off and get back in the game if all went for not!

This show is a bunch of little snippets, so if you guys aren’t quite familiar with us on social media, that’s what we do. We’re all over social media. We do lives, we do reels, we do stories, we do posts, and we’ve been doing that for years. That’s kind of how we have grown our business, fortunately, and Reels is kind of the thing right now.

Everyone’s doing reels, so we got to do reels too. So obviously how social media works, they push the algorithms to do the kind of things that they want you to do for whatever reason. I think honestly tiktok’s blown up, so everyone’s kind of copying.

But at any rate, what I’ve done here is, we’ve put together 30 to 60 second clips we grabbed them from social media and we threw them together in a show. I think they’re pretty good clips. You may disagree, but I thought, why not throw those together in a show podcast audio format only so you guys can listen.

So you’re going to hear a bunch of different clips and they’ll be splitters in between, so you’ll know that there’s different topics. But my take on random topics that are going on, not just health and wellness, but around the world as well, because some things just don’t make sense. At any rate, I hope you enjoy!

Today, I want to talk about customer service. I know it's not like a super sexy topic. It's not like a hot topic that everybody's talking about, but it's something that I'm passionate about and I want to share my thoughts with you, to maybe give you a different perspective, or at least to shine some light on the importance of customer service. Maybe what you could expect or should expect. And as a business owner, what you can offer as well.