EMB #572: Offering Quality Customer Service

Today, I want to talk about customer service. I know it's not like a super sexy topic. It's not like a hot topic that everybody's talking about, but it's something that I'm passionate about and I want to share my thoughts with you, to maybe give you a different perspective, or at least to shine some light on the importance of customer service. Maybe what you could expect or should expect. And as a business owner, what you can offer as well.